Analysis of the Influence of Service Quality on Public Transport Mode Choice between Angkot Bimbar and Trans Batam on Corridor 6 (Piayu–Batam Centre Route)
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Abstract
Batam City, as an industrial hub and international transit city, requires public transportation services capable of effectively supporting community mobility. On Corridor 6 (Piayu–Batam Centre route), two public transport modes operate simultaneously: Angkot Bimbar and the Trans Batam Bus Rapid Transit (BRT). This study aims to analyze the influence of service quality on mode choice along this corridor using binary logistic regression, with independent variables of waiting time (X₁), travel time (X₂), and distance to node (X₃). Data were obtained through a questionnaire administered to 60 respondents determined using the Slovin method with a 10% margin of error. The results show that the binary logistic regression model achieved a classification accuracy of 95.0% and a Nagelkerke R Square value of 0.790. Partially, waiting time was the most dominant factor influencing mode choice (Exp(B)=47.124; Sig.=0.005), followed by travel time (Exp(B)=16.313; Sig.=0.026), while distance to node had no significant effect (Sig.=0.407). These findings indicate that reducing waiting time and improving travel time efficiency are key strategies for increasing public transport use in Batam City.
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