Vol. 1 No. 1 (2026): Geocivia Journal
Articles

Digitalization of website-based service facility inspection for the Mechanical, Electrical, and Plumbing unit at KCIC Tegalluar Station, Bandung Regency

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  • Jolio Aditya Pradana,
  • Nyimas Arnita Aprilia,
  • Femmy Sofie Schouten
Jolio Aditya Pradana
Diploma III Study Program of Railway Transportation Management, Indonesian Land Transportation Polytechnic – STTD
Nyimas Arnita Aprilia
Supervisor, Indonesian Land Transportation Polytechnic – STTD
Femmy Sofie Schouten
Supervisor, Indonesian Land Transportation Polytechnic – STTD

Published 2026-08-20

Keywords

  • Digitalization,
  • facility inspection,
  • SIMFAS,
  • railway transportation,
  • website

Copyright (c) 2026 Jolio Aditya Pradana, Nyimas Arnita Aprilia, Femmy Sofie Schouten (Author)

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Abstract

Service facility inspections at KCIC Tegalluar Station are still conducted manually using paper-based checklist forms, resulting in unintegrated inspection data and inefficient reporting and monitoring of facility conditions. This study aims to examine the existing inspection process, identify the constraints of the manual system, and design and implement a web-based Facility Management Information System (SIMFAS) as a digitalization solution for service facility inspection. The research employed a descriptive quantitative and qualitative approach, with user-needs analysis using a Likert scale and system evaluation using the PIECES (Performance, Information, Economics, Control, Efficiency, Service) method. Primary data were obtained through observation, interviews, and questionnaires involving 16 respondents, while system testing was conducted by 3 respondents across 13 test scenarios. The results showed that all user-needs indicators obtained an average score of 4.56, categorized as Strongly Agree, and Black Box Testing showed all system functions operated with a 100% success rate. The implementation of SIMFAS improved inspection recording efficiency by 66.67%, accelerated damage reporting by 94.44%, and reduced historical data retrieval time by 80%. SIMFAS is therefore an effective and efficient solution for supporting the management of railway service facility inspection.

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